July
8, 2014 meeting recording:
http://rs3104.freeconferencecall.com:80/fcci/cgi-bin/play.mp3/14418447-12.mp3
Approved
Discussion points from April 25, 2014 meeting
Personal
Appearance Question Pool
- Reviewed Riet's spread sheet V3 Sent July 8th.
Directors discussed what is needed. Lynne agreed to work with Riet
to organize, determine gaps and continue to build question pool of
gender-based exam questions.
Action:
Riet & Lynne will continue to refine at a glance to use as a tool
to analyse gaps and needed gender based questions for question pool.
They will also work on additional questions for pool.
‘IITTI
Analytics Report’ Directors
continued discussion about ‘IITTI Analytics Report’ for
Level 1 exam and reconsidered previous discussion that it be offered
free
to groups of 21 test-takers or more. It was decided that since it
would be of interest to anyone taking the test, it would be provided
to all test takers free of charge. A second more in-depth group
Analytics report would be developed and submitted to HR upon group
exam completion.
Action:
Directors to redesign draft questions for info-graphic report(s).
Action:
Patrick
– Greenwood team will develop the report for automation by the
end of August.
‘IITTI Self-Test Report ‘
Directors discussed the
purpose of Self-test basic report. It was determined that a basic
report should be automated through email to provide correct answers.
It was also determined that the emailed report should form part of a
marketing strategy to get test-takers interested in the Level 1
Basic exam and ultimately take the test. Patrick, Christina and
Kimberly to form a taskforce to brainstorm email marketing strategy
as part of the basic report and bring suggestions back to Directors.
Action:
Christina,
Patrick, Kimberly scheduled to meet July 18th
via skype. Report back to Directors
Action:
Patrick’s team to develop self-test basic report and to be
determined marketing tactics.
Gender Based Questions: Directors
continued to discuss Gender
based testing as an internal feature and reconfirmed their
agreement. Directors agreed that Action:
action to relook at question pool under the following guidelines
would be done after appearance question pool is complete.
(Level
1 question guidelines - What would a university graduate to someone
lower middle management need to know. What’s not appropriate
rather than the executive look? Or what are the basics that someone
would need to know? Level 1 questions should contain basic lower
level details.)
Directors
discussed adding more questions to the question pool. It was agreed
that future questions should reflect the Level 1 S&G Guidelines.
Lilian offered to work on creating additional questions for the
question pool.
Action:
Lilian
to create additional questions for question pool (Appearance,
Behaviour, Dining Etiquette and submit to Patrick and appearance
questions to be submitted to Riet and Lynne.
IITTI
Tagline (Finalised)
“the global
standard for professional image and etiquette"
Action:
Patrick
to update IITTI material to reflect new tagline.
S&G
Guide Pricing
for
the public
Discussed S&G pricing for non-trainers. Directors agreed that
S&G guide should not be distributed to the public free of
charge. It was agreed that it would only be available to Companies
as part of a bundle package with an exam commitment. Patrick agreed
to put together a suggested bundle like along with pricing,
requirements, etc. and submit it to the Directors for approval.
Christina suggested that the S&G Guide be watermarked as a
deterrent for copying and redistributing the guide in its current
form. Directors agreed.
Result: S&G
Guide Pricing
Etiquette
Trainers: Complementary
Corporate
Clients: Available only as part of Bundle (to be determined)
Public &
Individual Test-takers: Not available
Action:
Patrick to submit proposed bundle and parametres for Director
approval by July 26th
.
Action:
Patrick to place watermark on all pages of IITTI Level 1 S&G
Guide for distribution.
Tabled
Discussions:
Marketing
to Trainers/ AICI
Discuss and finalize strategy for creation & implementation of
a marketing plan/ campaign (tabled at March meeting) to introduce,
expose and gain adoption of IITTI concept to (AICI colleagues)
-Image and Etiquette Professionals
Initial Ideas
List
Introductory
teleconference for Trainers/ AICI
AICI
Conference 2015
Finalize Requirements for taking
exam (create policy and
update student guide if needed)
http://www.IITTI.cn/forStudents/IITTI_studentGuide_Dec10_2012_rev5.pdf
Should we allow people to challenge
the exam or require proof of education?
Level 1
Question Pool
create strategy for evaluation of level 1 questions to be
considered basic skill level more advanced questions to be moved to
level 2
Continue
with September 4th,
2013 agenda items 2-4
Updated
Results: 3B
is now complete
Discuss
incomplete action steps to form strategy and timeline for completion
(see below)
July
Ongoing On-line Discussions
Q&A
Teleclass for Trainers
Discussion
start date June 2014: initial marketing via informational Q&A
teleclass for Trainers. Discussion was not concluded.
IITTI Associate Role &
Responsibilities (Strategic Alliance)
S&G
Guide: Online discussion about requiring a signed agreement for
non-distribution of the S&G guide. Christina and Lynne presented
some wording. Patrick has some concerns. Discussin I ongoing.
Next
Meeting ,
August
7, 2014
1:00 PM – 3:00 PM Pacific Time
Draft
Agenda August 7, 2014
Approve
discussion points from July meeting
Progress
Reports on Actions steps from July meeting
Report
and discuss next steps for online discussions
Continued
tabled discussions:
Marketing
to Trainers/ AICI
Discuss and finalize strategy for creation & implementation of
a marketing plan/ campaign (tabled at March meeting) to introduce,
expose and gain adoption of IITTI concept to (AICI colleagues)
-Image and Etiquette Professionals
Initial Ideas
List
Introductory
teleconference for Trainers/ AICI
AICI
Conference 2015
Finalize Requirements for taking
exam (create policy and
update student guide if needed)
http://www.IITTI.cn/forStudents/IITTI_studentGuide_Dec10_2012_rev5.pdf
Should we allow people to challenge
the exam or require proof of education?
Level 1
Question Pool
create strategy for evaluation of level 1 questions to be
considered basic skill level more advanced questions to be moved to
level 2
Continue
with September 4th,
2013 agenda items 2-4
Next Scheduled Meeting: August 7,
2014 1:00 AM Pacific Time.