Learner Area


What is IITTI?




Does IITTI provide training classes?

No, we only do the test.

Please check under 資源 for schools that offer training.


What questions would you recommend to ask a school when seeking training for the IITTI Exam?

  • I am looking for business etiquette training in preparation for the IITTI (Level 1 | Level 2 | Level 3) Exam. Does your training company offer a program to prepare for that exam?
  • In the exam there are three topics: professional appearance, business etiquette and dining etiquette, all regarding North American and internationally accepted Western business standards. What parts of this content does your school specialize in?
  • Does your program provide complete preparation or will additional study or self-study be required to be fully prepared for the exam?
  • Do you train people individually or in a group?
  • How long are your courses?
  • Is your training online or through live seminars?
  • Do you provide a workbook or resource material to reinforce the learning outcomes in preparation for the exam?
  • Do you make arrangements for the IITTI exam or will I need to contact IITTI to make my own arrangements for the exam?
  • What are the program training fees?
  • Is the IITTI exam fee built into your program fees or will I need to pay additional for this?
  • If I have already had training in one area would I need to take your whole curriculum or just the areas I need?
  • Do you test your students before they sit for the IITTI exam?
  • Can you recommend other training schools who offer programs that you don't?
  • Who have you trained and have they taken or passed the Level 1 exam?

Special Case
從2018年開始,大中華區(中國大陸,香港,澳門,台灣)的所有培訓師均需獲得國際軟技能培訓師認證組織授予牌照。 從2019年開始,這一範圍擴展到菲律賓、泰國和馬來西亞。 您可以在此找到所有培訓師的列表: (www.ISSTA.cn) .



使用瀏覽器輸入: www.IITTI.cn/show/credential?[您的帳號]



How can IITTI help in looking for a job?

You show your World Civility Index credential to employers as proof that you have the soft skills
  1. Take IITTI Reading Program
  2. Take IITTI exams

Details under www.IITTI.cn/789.